Delivery, payment and returns
Clear delivery terms for orders in 2-4 business days.
Shipping
Orders are delivered in approximately 2-4 business days throughout Czech Republic by courier. The final delivery address and availability are confirmed before dispatch.
Payment methods
Available payment methods are shown before confirmation. We do not add hidden charges or pre-ticked optional fees.
Returns and withdrawal
Consumers may withdraw from a distance purchase within 14 days after receiving the goods, unless a legal hygiene or health-protection exception applies after sealed goods are opened.
Order tracking
After dispatch, courier tracking details are sent by phone, SMS or email when available.